Relia­ble numbers don’t appear overnight

Digital instruments and modern technologies are fundamentally changing the way foundations manage their finances. Automation and artificial intelligence (AI) are creating efficiency gains, but at the same time they are increasing the complexity of asset management and placing higher demands on the decision-making skills and qualifications of specialists. Joël Escher from KENDRIS shows how technology-based decision-making bases can support foundation boards.

Joël Escher, Co-Head Accoun­ting and Invest­ment Report­ing, KENDRIS

When the board of trus­tees deci­des on annual finan­cial state­ments, asset stra­te­gies or funding budgets, they need clear reports, conso­li­da­ted figu­res and clear decis­ion-making bases. There is a complex process behind these docu­ments. The inter­na­tio­nal consul­ting and fidu­ciary company KENDRIS ensu­res that these bases are correct with a broad-based team. Speci­fi­cally: that assets are correctly valued, tran­sac­tions are properly recor­ded and finan­cial infor­ma­tion is relia­bly prepared – that is, neutral and accoun­ting-based, as well as inde­pen­dent and with the neces­sary distance from banks and asset managers.

Joël Escher, Co-Head Accoun­ting and Invest­ment Report­ing at KENDRIS, has specia­li­zed in finan­cial and secu­ri­ties accoun­ting in the indus­try over the past 14 years. As a former compe­ti­tive swim­mer and Swiss cham­pion in the 1500-meter free­style, he has lear­ned that sustainable perfor­mance is rarely the result of short-term effort. He applies this atti­tude to his current work: precis­ion, perse­ver­ance and conti­nuous impro­ve­ment are, in his view, essen­tial prere­qui­si­tes for crea­ting a clear foun­da­tion for the boards of foun­da­ti­ons in an incre­asingly complex environment.

The inde­pen­dent rapporteur

In the foun­da­tion sector, KENDRIS plays a role that is often over­loo­ked in the day-to-day opera­ti­ons of orga­niza­ti­ons. Accor­ding to Joël Escher, many foun­da­ti­ons face a dual chall­enge: “On the one hand, they need profes­sio­nal admi­nis­tra­tive manage­ment, and on the other hand, they need inde­pen­dent, high-quality finan­cial and invest­ment transparency.”

This is exactly the gap that KENDRIS is filling. The company takes over the over­all admi­nis­tra­tion for foun­da­tion boards, inclu­ding gover­nance, accoun­ting and regu­la­tory requi­re­ments. “At the same time, we have the specia­li­zed exper­tise to prepare annual finan­cial state­ments in accordance with Swiss GAAP FER and to provide inde­pen­dent finan­cial and invest­ment report­ing,” says Escher.

With eInvest­ment report­ing, ESG report­ing and fully digi­tal access to current finan­cial figu­res, KENDRIS crea­tes trans­pa­rency at the desi­red frequency of the foun­da­tion board. The various specia­list areas are linked toge­ther accor­ding to the needs of the client.

“We see oursel­ves as inde­pen­dent and neutral repor­ters,” says Escher. This perspec­tive is parti­cu­larly important for the board members who are respon­si­ble for the foundation’s capi­tal. “This way, they receive not just isola­ted indi­vi­dual infor­ma­tion, but a consis­tent over­all picture – profes­sio­nally sound, inde­pen­dent of the bank, without conflicts of inte­rest and focu­sed on their responsibility.”

More than “just bookkeeping”

Despite this complex role, the work as a finan­cial and fidu­ciary service provi­der is often unde­re­sti­ma­ted, says Escher. “Many people have the feeling that we are ‘just doing book­kee­ping’. They wonder: What is so diffi­cult about that?”

The field of work has chan­ged signi­fi­cantly in recent years, parti­cu­larly in terms of its comple­xity and volume. In the past, manda­tes often invol­ved a few hundred tran­sac­tions, whereas today KENDRIS mana­ges manda­tes with seve­ral thousand bookings, various bank rela­ti­onships, private equity invest­ments and other directly and indi­rectly held assets. The effort requi­red to ensure the quality, consis­tency and tracea­bi­lity of the data is corre­spon­din­gly greater.

“In addi­tion, the requi­re­ments are beco­ming incre­asingly complex,” explains Escher. In addi­tion to secu­ri­ties accoun­ting, tax, regu­la­tory and accoun­ting aspects must also be taken into account. Infor­ma­tion from various fund docu­men­ta­tion must be correctly inter­pre­ted and integrated.

In addi­tion to this tech­ni­cal comple­xity, custo­mer expec­ta­ti­ons are also incre­asing: “Custo­mers are incre­asingly wanting their annual finan­cial state­ments in Janu­ary,” says Escher. The chall­enge is ther­e­fore to combine incre­asing volu­mes, more complex manda­tes and high speed requi­re­ments without compro­mi­sing on quality.

Tech­no­logy is chan­ging wealth management

The image of “clas­si­cal accoun­ting” is also beco­ming less and less rele­vant to reality because the field of work has chan­ged drama­ti­cally as a result of tech­no­lo­gi­cal deve­lo­p­ments. Digi­ta­liza­tion has auto­ma­ted many repe­ti­tive tasks and has made the work of accoun­tants redun­dant in some cases. Howe­ver, Escher sees tech­no­lo­gi­cal deve­lo­p­ment as an oppor­tu­nity: “This is, in a way, our grea­test bles­sing. Without these new systems, we would not be able to handle the large number of manda­tes with the requi­red accu­racy, flexi­bi­lity and speed.” 

Auto­ma­tion, AI and well-struc­tu­red proces­ses are part of KENDRIS’ corpo­rate DNA. “They are the levers that make deman­ding work more effi­ci­ent and improve the quality of our working lives,” says Escher. In addi­tion, his team can focus more on quality assu­rance, control­ling and imple­men­ting custo­mer requi­re­ments. After all, the tools do now deli­ver reports at the push of a button – but such a system is not set up and ready to use over­night. This requi­res not only careful confi­gu­ra­tion, expe­ri­ence and specia­list know­ledge, but also conti­nuous cali­bra­tion and adapt­a­tion to new or chan­ging requirements.

Digi­ta­liza­tion is also incre­asing custo­mer expec­ta­ti­ons. “I am convin­ced that the demands for speed will conti­nue to increase. With the right tools and conti­nuous process impro­ve­ments, this is some­thing we can handle very well,” says Escher.

Deve­lo­ping profes­sio­nals instead of just sear­ching for them

It is precis­ely because proces­ses are beco­ming incre­asingly auto­ma­ted and manda­tes more complex that quali­fied specia­lists are beco­ming even more important. Tech­no­logy does not replace exper­tise, but rather increa­ses the demands on employees. “Team members who under­stand the systems, criti­cally ques­tion the results and have a firm grasp of the tech­ni­cal context are all the more important,” says Escher.

“We invest speci­fi­cally in trai­ning and further educa­tion, expect a sense of respon­si­bi­lity, define our quality requi­re­ments precis­ely and work with review proces­ses,” says Escher. This is supple­men­ted by stan­dar­di­zed proces­ses and auto­ma­tion, so that quality is achie­ved syste­ma­ti­cally and not by chance.

“Our ulti­mate goal is not just to impart know­ledge, but to deve­lop employees who can inde­pendently under­stand and manage complex manda­tes,” explains Escher. This approach, which aims to address the shortage of skil­led workers through syste­ma­tic deve­lo­p­ment and long-term skills buil­ding, has proven very successful so far.

“I don’t like the top-down mentality”

For Escher, the right team culture and trust are just as important for KENDRIS’ success. The concerns of his employees play a key role in this: “I don’t believe in a top-down menta­lity. We treat each other as equals and main­tain a very open and trans­pa­rent communication.”

Mista­kes can be discus­sed, and proces­ses can be analy­zed and impro­ved toge­ther. Those who enjoy conti­nuous deve­lo­p­ment and have the neces­sary perse­ver­ance will conti­nue to deve­lop. “In my leader­ship role, I demand this very drive for impro­ve­ment. I expect commit­ment and perso­nal respon­si­bi­lity, but also enthu­si­asm for quality, clean and effi­ci­ent proces­ses, and profes­sio­nal excel­lence,” he explains.

For Escher, it is clear: “Nothing affects quality as much as exces­sive pres­sure and stress.” The best results are achie­ved where people who are perfor­mance-orien­ted feel valued, unders­tood, and well supported.

Accor­ding to Escher, as in compe­ti­tive sports, it is not about short-term succes­ses in the trust busi­ness, but about long-term deve­lo­p­ment. “Top perfor­man­ces do not emerge over­night. They are the result of disci­pline, commit­ment, a bit of luck and a passion for the subject.”

Digi­tal Asset Manage­ment – Digi­tal Tools

The speci­fic role that digi­tal tools play in the asset manage­ment of foun­da­ti­ons today is also the subject of a joint webi­nar by KENDRIS and c‑alm in the “Digi­tal Asset Manage­ment” series. Experts will discuss how modern report­ing, compa­ri­son and control­ling tools can be used to increase trans­pa­rency and where digi­ta­liza­tion reaches its limits in prac­tice. 

Free webi­nar
Part of the webi­nar series “Digi­tal Asset Manage­ment”
With experts from KENDRIS and c‑alm
13 April 2026, 4:00 to 5:00 p.m.

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