What are the key priorities of your new strategy?
Our strategy runs on a five-year cycle. At the end of the last cycle, I reviewed the goals of the previous two strategies and realized that we hadn’t made much progress on diversifying our funding sources. At the same time, we observed a clear trend: the decline of government and institutional funding.
So you adapted the new strategy accordingly?
Yes, the strategic planning was driven by changes in our operating environment. There are more conflicts, but fewer resources for the humanitarian sector. It’s not that there’s less money overall — but priorities have shifted. Less funding is flowing to humanitarian organizations.
It’s not that there’s less money overall — but priorities have shifted. Less funding is flowing to humanitarian organizations.
Anne Reitsema, CEO of Medair
Can you quantify this decline?
Experts estimate it is around 40 percent. So now we still need to find those who remain willing to support humanitarian work, stand alongside people in crisis, and seek to make a positive impact. Securing new funding is a major focus of Medair’s new strategy. At the same time, we clarified our mandate — what we deliver emergency relief: health, nutrition, shelter and water, integrated life-saving programs. But all these activities are pointless if we can’t deliver that “last mile”.
What do you mean by the last mile?
For example, it is crucial that every child receives a proper diagnosis and the right medication. If that final step fails, everything else – all the funding, all the training, all the infrastructure – is wasted. That’s why we’ve placed a strong focus on improving the quality of the last mile assistance reaching each child in need. There’s an innovative research component to it, in that we actively grapple with areas of the sector that need more reflection about how to deliver aid more effectively and efficiently. When you have clarity about your work, you can better communicate impact, which is crucial for securing new funding. We’re strengthening how we package our programs, from activity-based country programs, or thematic approaches, to attract different funding streams and donors interested in standing alongside vulnerable people.
The U.S. has drastically reduced its funding. How did that affect you?
The U.S. decision created huge uncertainty across the humanitarian sector. We had previously received significant funding from the U.S., for which we’re very grateful. It allowed us to operate in regions with the greatest needs. It wasn’t only direct U.S. funding: UN funding tied to U.S. contributions was also affected. We hadn’t fully realized how dependent those streams were on U.S. support until the pause and subsequent revisions hit. And the cuts didn’t stop there: other major donors were simultaneously shrinking their humanitarian budgets.
How did you respond?
By the end of January, it was clear to the leadership that we would need to reduce our portfolio. The budget approved by our board in December was no longer valid. Fortunately, as an emergency response NGO, we are built to be agile. We constantly deal with crises, so we shifted into crisis management mode. We assessed how severely the cuts would affect us and decided to reduce our program portfolio by 25 percent and our overhead costs by 30 percent. We knew we had to act fast. The longer you spend money you don’t have, the greater the cuts you’ll have to make later. I’m grateful for how unified the organization was during this process. We didn’t just cut where funding had stopped – we went back and reassessed our priorities.
Still, 2026 will not be an easy year for the sector.
That must have been a lot of extra work.
Yes. We examined the implications of stopping each project. If a project was vital for the most life-saving activities, we reached out to our donors to ask whether we could reallocate funds. That required a great deal of work — rewriting proposals and reviewing and modifying budgets – but it was the right approach, centred around the lives of the people we serve. Keeping that vision and passion front and centre has been a real source of inspiration for me, and a source of hope in a time when it’s easy to feel hopeless.
Has the situation stabilized since then?
We can see that the trend of reduced funding continues. However, we’ve been able to stabilize the organization. Still, 2026 will not be an easy year for the sector. We’re confident as we plan our funding, but even if our organization itself isn’t at risk, we’re deeply concerned and asking: what happens to the mother trying to care for a sick child in an area where health facilities have been forced to close? We dont yet have the full picture of how many facilities have closed globally across the humanitarian sector — but in Afghanistan alone, over 500 health centers have had to close their doors this year.
Crises in the field are part of your daily work. But have you ever seen such a shift in funding before?
No. The sector has never experienced a shockwave of this magnitude. The scale of this shift is seismic — like an earthquake. The worst part is that as funding decreases, organizations try to become more efficient. That might work temporarily, but in the end, the impact of the funding cuts will outweigh those gains. It will become far more expensive to respond to new crises. We’re losing know-how and infrastructure. As things close in areas of high need, we lose investment cost. In South Sudan, where humanitarian organizations had to withdraw, we saw a severe food shortage just one and a half months later. Restarting those programs will cost much more.
How are local communities responding to these developments?
Working with communities is essential for us. Communication is key. We make sure we talk to the right people, respect traditional leadership structures, and include women’s groups, elders, and young people. It’s important that we all understand what’s happening, so that we can navigate this crisis together.
I expected more anger, given that the international humanitarian community is leaving them behind.
How do you strengthen that resilience?
I was in South Sudan at the end of August. We explained to them that we had to phase out paid positions and rely more heavily on volunteer work and reduced team sizes. We informed them which activities we would continue because they have the greatest life-saving impact.
Were there any negative reactions?
I expected more anger, given that the international humanitarian community is leaving them behind.
But that wasn’t the case?
We have invested heavily in communication. I attended one gathering and witnessed their grief as they thought we would have to withdraw. A representative of a women’s group thanked Medair for the support they had received. She said that without our help, many of the women and children would not be alive today. They were grateful because we had stood by them through multiple crises. She expressed that, showed them how much we actually love them. That touched me deeply and it showed that they value not only our work but also us as people. It motivated me to think very carefully about where and how we exit. We’ve reached out to private donors to secure additional funding that would allow us to, where necessary, phase out more gradually and coordinate the transition with the community.
We must remember that those affected by crises are not to blame for their situation.
Do local communities continue to play a central role in your current strategy?
Absolutely. They’re indispensable. They know far better how to cope with their crisis, because they’ve been living through it long before we arrived. We establish a dialogue with them — it brings people together and multiplies the impact.
How does that work in practice?
Communities are encouraged to participate actively and tell us what they can contribute themselves. In South Sudan, I saw how we started with community leaders and a representative group. They shared what steps they had already taken to improve the nutrition and health of their community. That’s far more effective than simply flying everything in. And because they felt ownership, they also protected the supplies themselves — we had no issues with theft. In Ukraine, when planning shelters for displaced people, we calculated what we could build with our resources.Then we sat down for an hour with the people displaced by the conflict— some were craftsmen — they wanted to participate and together we were able to prepare accommodations for twice as many people. This shows that the value of a humanitarian organization is not defined by the size of its budget, but by how many people it can help effectively. We must remember that those affected by crises are not to blame for their situation. Any of us could find ourselves vulnerable in a crisis. Extending generosity and showing care for each other is a beautiful thing. It gives hope in the midst of difficulties. We all need that at times, don’t we?
Learn more about community engagement in Medair’s video.


